Roland Corporation U.S. Self-Repair Program

Roland Corporation U.S. is in the process of developing a national Self-Repair Program for U.S. citizens. As a first step, we are pleased to offer a self-repair option that provides access to spare parts and documentation.

The following applies to the products listed below that are both manufactured for the first time and sold or used in New York for the first time on or after July 1, 2023:

• Roland GAIA-2 Synthesizer
• Roland VAD-506C V-Drums Acoustic Design
• Roland KD-222-GN Kick Drum
• BOSS GK-5 / GK-5B Divided Pickups
• BOSS GKC-DA / GKC-AD GC Digital Audio Converters
• BOSS GM-800 Guitar Synthesizer
• BOSS KATANA AIR EX Guitar Amplifier
• BOSS ME-90 Guitar Multi-Effects
• BOSS NS-1X Noise Suppressor

Subject to the above limitations, owners of these products may access self-repair resources, including spare parts and documentation, by making a request through our Backstage web portal (requires a free Roland Account).

CAUTIONS

• Roland provides extensive coverage for Roland and BOSS products under its limited warranty. Performing a self-repair may damage a product and void your warranty. Roland is not responsible for any damage or injury caused to equipment, persons, or other properties due to repairs, diagnoses, maintenance, or modifications made by independent shops or device owners.
• Some Roland and BOSS products contain copyrighted content such as musical compositions, songs, tunes included and allowed only for usage in certain regions. Also, some products have wireless features like Bluetooth implemented that are allowed to be used exclusively in certain countries due to legal regulations. Roland is not responsible for any copyright infringement or wireless regulation violations that result from repairs, diagnoses, maintenance, or modifications made by independent shops or device owners.
• Roland and BOSS products are complex electronic products. If after consulting with one of our product experts Backstage it is determined that a repair may be required, we recommend that you contact your nearest Local Authorized Service Center or place a service request with our Los Angeles National Service Center:

Service Center Locator
Backstage (National Service Center repair request)

This page will be updated throughout 2024 as our Self-Repair Program expands during this period.