Roland Corporation U.S.
One of the leading music products companies in the industry, Roland Corporation U.S. has employment opportunities for dynamic, resourceful, results-driven individuals determined to make a difference in contributing to our success.
We are an organization of dedicated people committed to creating and distributing superior musical products. Our core values are focused on customer service, innovation and creativity, quality, and the contagious enthusiasm among our employees.
We have an excellent benefit package, as part of our total compensation, which includes medical, dental, vision, life insurance plans, disability plans, vacation and holiday pay, and a great 401(k) plan.
Roland Corporation U.S. is an Equal Employment Opportunity employer. In accordance with the Americans with Disabilities Act, please contact the Human Resources department if at any time during the interview process you feel a reasonable accommodation is required to facilitate the interview or job functionality.
Roland does not accept unsolicited resumes from any sources other than from the candidates themselves.
Please send all resumes to employment@rolandus.com.
Current Openings
Media Relations Coordinator
Division: Corporate Communications
Reports to: Global Media Relations Manager
Hourly Pay Range: $30–$34 Full-time Position (non-exempt)
Summary Description
As a member of Roland Corporation, the Media Relations Coordinator will focus on ensuring optimal support for strategic media relations planning and communications for global product launches, as well as for global corporate branding and partnership campaigns, with efficiency and professionalism.
Strong writing and presentation skills, time management, attention to detail, the ability to multitask under deadline pressure, and an understanding of PR, media relations, and project management are key to effective performance.
Duties & Responsibilities
- Coordinating the preparation and sharing of key PR assets with outside PR agency for PR strategy planning, press kit coordination, press list management, etc. for product launch, branding, and partnership campaigns for Roland, BOSS, and V-MODA brands.
- Meeting scheduling with external PR agency, media, and internal stakeholders.
- Sample unit coordination, including procurement, shipping, tracking, and reconciliation of gear for reviews with media partners.
- Coordination and sharing of press coverage to enhance its visibility with key internal stakeholders/departments.
- Maintenance of master press lists.
- In-person and virtual trade show PR support.
- Updating launch and campaign trackers within project management software.
- Writing product summaries for one-sheets.
- Writing and copy-editing press releases for partnership and brand campaigns.
- Coordinating awards entry submissions and award logo licensing.
Qualifications
Education Experience
- A Bachelor’s degree is required (PR, Communications, or Marketing majors preferred).
- Minimum of 3-5 years of related experience.
- PR agency or in-house PR related experience preferred.
Skills
- Ability to organize workload to meet tight deadlines and work in a fast-paced environment.
- Excellent communication skills (written and oral).
- Ability to work in a team-oriented, collaborative environment.
- Excellent analytical, problem-solving, decision-making, human relations, and communication skills.
- Customer-driven sense of urgency.
Computer Skills
- Must be fluent in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, TEAMS, CRM) as well as Monday.com and MuckRack (or similar project management and/or PR software).
Employment Standards
Work Environment
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Location
This is currently a hybrid position which will require you to work from a home office in Los Angeles, CA area with in-office support as needed. Any remote work/telecommuting arrangement may be discontinued by the Company at any time and at the discretion of the Company.
The office is based in Los Angeles, CA.
Must hold a valid driver’s license. This position requires the ability to drive, rent rental cars, and fly to attend seminars, events or offsite demonstration or production.
Language Ability
Must be able to read and comprehend what is read. Must be able to read and comprehend and have sufficient hearing to determine audio characteristics as well as support telephone, office, and event communications. Requires the ability to write memos and possess good spelling skills and/or the ability to use a dictionary.
Reasoning Ability
Must have the ability to define problems, collect data, establish facts, and draw valid conclusions. Must have the ability to interpret an extensive variety of technical instructions.
Physical Requirements
This position requires the ability to sit 60% of the day, stand 20%, walk 20%. Requires constant use of hands, arms, and wrist movement for computer work. Ability to hold, grasp, turn, or otherwise work with the hand(s).
Must be able to lift and carry products in the preparation, pick-up, and delivery, demonstration of products or in their use for content production where products might weigh up to 80 pounds.
Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers. Ability to hear, understand, and distinguish speech, and speak clearly, for phone work and interaction with other employees, vendors, and other outside callers.
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.
Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment-rus@roland.com. NO AGENCY PHONE CALLS, PLEASE.
Dealer Sales Support – US Independent Accounts
Division: North American Sales Operations
Reports to: Sales Support Supervisor
Summary Description
The Dealer Sales Support role for US Independent US Accounts provides administrative, operational, service and sales support to the US sales team and customers, focusing on B2B MI, Piano and other independent dealer channels. This position helps drive sales effectiveness by managing orders, maintaining accurate account information, providing support and serving as a key point of contact between sales, customers, and internal departments. This role ensures a high level of service, timely execution, and strong ongoing relationships with independent accounts and Roland sales staff.
- Support sales representatives with order entry, pricing, promotions, and account settings
- Serve as a primary sales support contact for independent accounts regarding orders, product availability, and inquiries
- Maintain accurate customer records, contracts, and sales data in CRM and order systems
- Coordinate with logistics, finance, and operations to resolve order or delivery issues
- Assist with sales reporting, forecasting, and tracking account performance
- Help prepare sales materials, presentations, and account reviews
- Maintains electronic and hard copy documents, forms, and related paperwork as required for interdepartmental purposes
- Perform other duties or special projects as requested by supervisor or VP
Employment Standards
Education/Experience: High School diploma and some college courses with 3-5 years of related sales support, MI industry or B2B experience preferred.
Skills: Ability to accurately enter data at 40-50 words per minute. Strong organizational, communication and problem-solving skills. Customer-focused mindset with attention to detail. Ability to manage multiple accounts and priorities in a fast-paced environment. Proficiency in CRM systems, ERP systems, Microsoft Office (Excel, Word, Outlook), B2B platforms, order processing or sales support experience is a plus.
Knowledge: Employee must be highly customer oriented with a helpful, friendly telephone and email and other electronic communication methods that enable them to work with dealer accounts personnel, field sales reps, and all internal RUS customer/partners. Business acumen and willingness to learn. Experience with on-line remote computer work and ability to maneuver around/inside websites, ERP systems, inventory and sales reporting platforms. This role is essential to supporting revenue growth and dealer service level within the independent account segment.
Work Environment
The work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this job.
Location of Position: Position will be based in Los Angeles County and requires the employee to work onsite one or more days per week as part of a hybrid schedule. Any remote work/telecommuting arrangement may be discontinued by the Company at any time and at the discretion of the Company.
Salary Range: $50,000–$52,000
Full-time Position (non-exempt)
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.
Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment-rus@roland.com. NO AGENCY PHONE CALLS, PLEASE.