Employment Opportunities

Roland Corporation U.S.

One of the leading music products companies in the industry, Roland Corporation U.S. has employment opportunities for dynamic, resourceful, results-driven individuals determined to make a difference in contributing to our success.

We are an organization of dedicated people committed to creating and distributing superior musical products. Our core values are focused on our customer service, innovation and creativity, quality and the contagious enthusiasm among our employees.

We have an excellent benefit package, as part of our total compensation, which includes Medical, Dental, Vision, Life Insurance Plans, Disability Plans, Vacation and Holiday pay and a great 401(k) plan.

Roland Corporation U.S. is an Equal Employment Opportunity employer. In accordance with the Americans with Disabilities Act, please contact the Human Resources Department if at any time during the interview process you feel a reasonable accommodation is required to facilitate the interview or job functionality.

Roland does not accept unsolicited resumes from any sources other than from the candidates themselves.

Please send all resumes to employment@rolandus.com.




Current Openings

Dealer Retail Support/Inside Sales

Division: Dealer Support
Reports To: Director of Dealer Support

Summary Description

As a member of the Dealer Support group, this position works in conjunction with an assigned District Sales Manager (DSM) to support and develop Roland’s network of dealers, helping maintain and grow dealer relationships as well as increasing revenues. Handles dealer requests and presents specials; identifies and pursues opportunities to upsell whenever possible.

Duties and Responsibilities

  • Work in partnership with assigned DSM, to accurately execute on sales development such as completing orders, reviewing account status, ensuring appropriate pricing, answering related questions, and solving problems.
  • Contact dealers with dormant accounts to identify opportunities to reactivate relationship. Work with DSM on potential strategies.
  • Accurately maintain dealer information and order records; provide related reports as requested.
  • Maintain up-to-date knowledge of all product as well as specials and programs.
  • Constantly alert to identify opportunities to upsell specials and programs to dealers whenever possible.
  • Respond clearly, effectively, and professionally to customer queries via email, phone, and chat.
  • Continually work to improve service quality to dealers and internal partners.
  • Perform other duties as required or requested.

Employment Standards

Education/Experience: High school degree or equivalent. Related experience in retail sales, preferably in the music industry. A music background in composition, performance or music production is strongly preferred.

Skills: Successful telephone skills; strong oral and written communication skills; musicianship skills, ability to apply strong analytical and problem solving skills. Computer skills are required (word processing, etc.).

Knowledge: Employee must be highly customer oriented with a helpful, friendly telephone manner to enable them to work with Super Store personnel, DSMs and all internal RUS customers. Experience with on-line computer work and ability to maneuver around/inside websites.

Physical Qualifications:
This position requires the ability to sit 40% of the day, walk 30% and stand 30%. Must be able to occasionally lift and carry up to 50 pounds. Must also be able to bend, push, pull, and reach above head, forward and from side to side to access files. Some travel may be required to attend seminars or provide support for trade shows and other events. Requires constant use of hands, arms, and wrist movement for PC work. Requires the ability to write memos, and possess good spelling skills and/or the ability to use a dictionary. Must be able to read and comprehend what is read. Basic math skills are required. Must have the ability to see well for reading, writing, and use of PC. Must have the ability to hear and speak well, for phone work and interaction with other employees, vendors and outside callers.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

This is a non-exempt position. Pay periods are bi-weekly. Company offers excellent salary, and benefit package will include medical, dental, vision, 401(k), and much more. If interested, please send resume with salary history to employment@rolandus.com. NO AGENCY PHONE CALLS, PLEASE.




Roland Corporation U.S. Internship Program

Do you live in the L.A. area and have a desire to learn and work in the music industry? Roland Corporation U.S., a leading manufacturer and distributor of electronic musical instruments, has several paid internships available for college students working toward a Bachelor’s degree.

The internships provide real-world experience in various business areas such as marketing, sales, finance, or operations, as they pertain to the music industry.

Roland is an organization of dedicated people committed to creating and distributing superior musical products. Our core values are focused on customer service, innovation, quality, and the contagious enthusiasm among our employees. If this sounds like a place you’d like to work, please submit your resume to employment@rolandus.com. Experience playing a musical instrument is a bonus.

Sales and Marketing Assistant Paid Internship

Roland Corporation U.S. is currently seeking candidates for a paid internship position (10-30 hours/week) in our Sales and Marketing departments. We are looking for self-motivated applicants that are interested in getting hands-on experience in the music business as part of the Roland team. You will learn and be involved in the sales process, the creation of retail and event materials, our social media content, and the planning of special events.

Duties will include, but will not be limited to, assistance with trafficking projects, archiving materials, print production, event preparation, marketplace monitoring, and product support. You will grow your sales and marketing skills by supporting our staff comprised of an internal and outside sales force, support of our in-house graphics, web design, print, photo/video, and product marketing teams.

If you are looking for real world video production and post-production experience, then this internship will be a great opportunity for you.

Qualifications

  • Must have reliable transportation
  • Must be able to work between the hours of 9am–5pm, M–F
  • Must work well in a team environment
  • Must be proficient with Apple computers

Video Production Internship

We are currently seeking candidates for our paid internship video position (10-30 hours/week). We are looking for self-motivated person(s) that are interested in getting hands-on experience in video production for Roland's creative marketing department. You will learn and be involved in all aspects of video production, from preproduction to post production.

You will be working in multi-camera HD video studios, video editing bays and audio recording rooms. You will get hands-on experience with HD cameras, studio lighting and grip equipment, video switchers, audio mixing boards, and of course tons of musical instruments.

If you are looking for real world video production and post-production experience, then this internship will be a great opportunity for you.

Qualifications

  • Must have reliable transportation
  • Must be able to work between the hours of 9am–5pm, M–F. Some evenings and weekends may be needed for video shoots.
  • Must work well in a team environment
  • Must be proficient with Apple computers

Previous production experience and/or being a musician is a plus.