Contact Us

Corporate Headquarters

Roland Canada Ltd.
Suite 1870 - 13450 102nd Ave
Surrey BC V3T 5X3
phone: 604.270.6626 | 647-361-2080

Product Support

If you have presale questions or need operational assistance for any current Roland or BOSS product, please contact our product support team by using our Support Request Form. Your inquiry will be logged and placed in a queue where we aim to respond within 24 business hours. Our Knowledge Base may also provide immediate information based on the nature of your inquiry.

Service Department

If you have a Roland or BOSS product that needs to be serviced, we offer two options:

You can use our Service Center Locator to find an Authorized Roland/BOSS Service Center in your area, or you can send the unit directly to our Factory Service Center in Mississauga, Ontario.

Please note that there are select Roland and BOSS products that must be sent to our Factory Service Center for warranty service.

To send your product to our Factory Service Center, please use our Service Request Form. You will be contacted via email with your return authorization number (RA) and shipping information.

Replacement Parts

Our parts department offers a selection of external replacement parts for many Roland and BOSS products. To inquire about availability and pricing, please use our Parts Order Request Form.

International Help

For Roland and BOSS customers living outside of Canada, we have a list of international websites for you to visit.

Website Technical Issues

To report a technical issue with the Roland Canada website, please email Roland Canada webmaster